DogWalkTrail, located at Tauernweg 5, 5721 Walchen, Austria, is responsible for the processing of personal data as reflected in this privacy statement.
Contact details
Tauernweg 5
5721 Walchen, Austria
+43 6767 601022 / +43 6766 267910
Mandy de Haan is the Data Protection Officer of DogWalkTrail and can be reached at
Personal data we process
DogWalkTrail processes your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process through the website:
  • Company name,
  • VAT number,
  • address,
  • contact person,
  • phone number,
  • e-mail address,
  • IP address,
  • Internet browser,
  • Device type.
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at and we will delete this information.
For what purpose and on what basis we process personal data
DogWalkTrail processes your personal data for the following purposes:
  • Sending you our newsletter and/or advertising brochure
  • Calling or emailing you if necessary to carry out our services
  • Informing you about changes to our services and products
  • Offering you the opportunity to create an account
  • DogWalkTrail analyses your behaviour on the website in order to improve the website and tailor the offer of products and services to your preferences.
Automated decision-making
DogWalkTrail does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions that are made by computer programmes or systems, without a human being (e.g. an employee of DogWalkTrail) being involved.
How long we keep personal data
DogWalkTrail does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data Retention period Reason
Company name,
VAT number,
contact person,
phone number,
e-mail address
1 month for ongoing correspondence
IP address 3 months to detect and block possible spam
Internet browser and device type: 3 months to ascertain which types of browsers are used
Sharing personal data with third parties
DogWalkTrail shares your personal data with various third parties as necessary to perform the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. DogWalkTrail remains responsible for this processing. Our website hosting partner backs up every contact form sent. Below is the required information from our partner 'TiDi Media - Hosting Party' and website developer.
Data collected:
(Category) personal data Retention period Reason
Company name,
VAT number,
contact person,
phone number,
e-mail address,
IP address,
Internet browser,
Device type.
3 months System backup, information provision to DogWalkTrail and its customers
Cookies, or similar techniques, that we use
DogWalkTrail uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it.
On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.
You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser's settings.
Cookies may also be placed on this website by third parties. These include, for example, advertisers and/or the social media companies.
For an explanation, see:
Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by DogWalkTrail and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to
To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
DogWalkTrail would also like to inform you that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do so via the following link:
How we secure personal data
DogWalkTrail takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service team or via
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